Warranty
The Dog-On Water RampTM is designed exclusively
FOR PET USE ONLY.
USE BY HUMANS IS SPECIFICALLY DISCLAIMED AND NOT RECOMMENDED.
Two Year Warranty
This warranty applies ONLY to repair or replacement of any supplied or manufactured part(s) of this product that, upon inspection by Kani LLC. or its product manufacturers, proves to have failed in normal recreational use due to defects in materials or workmanship. Kani LLC will determine whether to repair or replace the unit or component at no charge to the purchaser.
This warranty shall not apply and does not cover any problem(s), that if it is determined by Kani LLC. or its product manufacturers, that the problem(s)/defect(s) was caused by damage resulting from misuse, abuse, neglect, failure to follow the instructions for set-up and installation, or failure to comply with the recommendation in the Usage and Maintenance section of the Instructions. This Warranty does not apply to installation or associated expenses, onto any boat or any other structure, or for commercial use. This warranty also does NOT cover any modifications to the original product or to any structure to which the Dog-On Water RampTM has been attached. In no event shall Kani LLC have liability that exceeds the purchase price of the product.
Kani LLC sole responsibility is as set forth above and assumes no responsibility for warranties either expressed or implied beyond that which is contained herein. Kani LLC
SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES (such as damage to a boat or other such structure, or injury to any animal or person) RESULTING FROM ANY BREACH OF WARRANTY, EXPRESSED OR IMPLIED, APPLICABLE TO THIS PRODUCT.
Since some states do not allow the exclusion of limitation of consequential or incidental damages, or of implied warranties, these limitations may not apply to you. This warranty gives you specific legal rights and you may also have other rights, which vary from state to state.
If this product needs service, please contact us for instructions. Non-warranty repairs will result in charges for materials, labor, and shipping.
For prompt responses to Warranty/Service Requests please submit the following via email to:
info@dogonwaterramp.com
PLEASE INCLUDE:
Complete contact information + Receipt/Proof of purchase Detailed description and nature of the defect/problem Photos of the affected area(s) of the defect/problem